Privacy policy

Effective Date: June 30, 2023

Thank you for visiting the Downtown Lancaster website. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website. We are committed to respecting and protecting your privacy, and we encourage you to read this policy in full to understand how your personal information will be handled.

Information Collection and Use

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us through forms, surveys, or other interactive features on our website. This information may include your name, email address, phone number, and any other information you choose to provide.

1.2 Non-Personal Information

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and referring website. This information is collected for statistical purposes to help us improve our website and provide a better user experience.

Use of Information

2.1 Personal Information

We will use your personal information solely for the purposes for which you provided it to us. This may include responding to your inquiries, providing you with requested information or services, and sending you updates or newsletters if you have subscribed to them.

2.2 Non-Personal Information

Non-personal information is used to analyze trends, track user movements, and gather demographic information for internal purposes. This information helps us improve our website, tailor our content to better suit our visitors, and enhance overall user experience.

Information Sharing

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website or conducting our business. These service providers have agreed to keep your information confidential and are only permitted to use it for the specific purposes outlined in this Privacy Policy.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights and safety, or investigate any suspected fraudulent or illegal activities.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your information.

External Links

Our website may contain links to external websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Cookies and Similar Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device and enable us to remember your preferences, analyze website usage, and customize content. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information from our systems.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us using the contact form on our “Get Involved” page. 

By using our website, you consent to the terms of this Privacy Policy.

Last updated: June 30, 2023